The Specialist Insurer

“...I wanted to write to thank you for your help during our phone call. Even though I am finished with most of my treatment and have a healthy prognosis, I still found listing and discussing all of my details so many times over the phone very difficult, and so I was very grateful for how much more pleasant it was talking to you. Your professionalism, sensitivity and understanding of cancer treatments (and the complications that may arise from them) made my phone call with you the most positive one by far. I thought that you might not realize what a difference speaking to someone with your expertise and kindness can make, and so I wanted to write to tell you...” (Christine Y., Teddington) "...our holiday will be remembered as the latest of many special times we have all had together and made possible by your efforts on our behalf..." (Elaine & David G., Lanark) “...You were the only company willing to help us. I had promised to take Bradley to Disneyland when he was very sick and it was looking like we would have to disappoint him. Thank you...” (Michael & Sharon B., Copthorne, W.Sussex.) “...Really reassuring and friendly - rare for an insurance provider!! Many thanks...” (Frances P., Kingston upon Thames.) “...a massive thank you for insuring us to go to Florida. Magical Disneyland is as wonderful as it sounds. Joshua swam with Dixie the Dolphin on his twelfth birthday, we have never seen him smile so much, he loved every moment of it as you will see in the photo we are sending you. Our memories will last for ever & ever and all of us shed so many tears for our precious son whom we adore so much. With his photo you can put a face to a name..." (Paul, Karen & Joshua S., Malpas, Newport.) "...We experienced an uncaring attitude with many other companies we contacted prior to yours. A terrific service, thank you..." (Doreen B., Grangemouth, Sterlingshire.) “...thank you for understanding a condition and taking it in the right context. Otherwise our trip would have been cancelled if we did not have full cover...” (David & Caroline S., Odiham, Hampshire.) “...expecting getting insurance for Ross to be a nightmare - you have made it the easiest thing I have ever done. Thank you...” (Lindsey McC., Blackwater, Camberley.) “...A life line for people in my position. Thank you...” (George & Marjorie McK., Spital, Wirral.) “...It has been a pleasure to speak to friendly, knowledgeable staff who have provided excellent service in the past and for our forthcoming trip abroad. I have told many people about Medi Travelcover and have given your number out to several people who might need your service in the future..." (Sharon P., Southsea, Portsmouth.) “...we felt you treated Darren as an individual, not just another person with a brain tumour! He is a fit individual at the moment. We felt you treated him with respect and dignity - thank you! ...” (Darren & Alison P. Ryde, IoW.) “...after having high quotes and two outright rejections I was a little tearful and apprehensive - your manner and obvious knowledge was so wonderful and uplifting. ...you immediately put us at ease and understood that the quality of mum’s life was important...” (Christine F., Leeds.) “...Great service, lovely people, excellent!!...” (Dawn D., Aberdeen.) “...To get insurance cover for my son was done in an exceptionally short space of time. All advisors I spoke to were extremely friendly and professional. One of the advisors asked me ‘how I coped with it all’ which not many people ask! And that made me feel quite proud of myself. I am so impressed with this company that I have their phone number on my mobile so that if anyone wants insurance in difficult circumstances, I will tell them about Medi TravelCover...” (Gina H., Bedisford, N. Devon.) “...Of the specialist companies we contacted Medi Travelcover was the only one which didn’t immediately subject us to the standard checklist. We were spoken to as individuals and given the time to clarify our circumstances. The whole process was dealt with speedily and with great kindness...” (Francis & Margaret C., Bishop Auckland, Co. Durham.) “...one hundred percent for the patient and not just out to make money from people’s unfortunate medical conditions...” (Bobbie W., Grimsby.) “...The quality of service has been excellent. Friendly, empathetic yet extremely knowledgeable and professional staff. Thank you for going the extra mile to help us at short notice in a difficult situation...” (Neil & Patricia S., Lisvane, Cardiff.) “...she was brilliant from the very first phone call, without her help I am sure we would not be going on holiday with the peace of mind we now have. Thank you once again for making our family holiday possible...” (John & Elisabeth C., Offerton, Stockport.) “... Customer service is amazing, thank you for being able to insure me, you’ve made my life...” (James B., Ipswich.) “...Excellent service, well informed, friendly staff. Made me feel ‘normal’...” (Denise C. Leeds.) “...overwhelmed with every aspect of Medi Travelcover. Within one day you made a long a waited holiday a reality. Thank you!...” (Sally P., Aveley, Essex) “...Thank you for your kindness and prompt attention... (William & Patricia M., Beckenham, Kent.) "...I would like to thank you for making our holiday more enjoyable by getting the insurance. It has taken a lot off my mind because we would have gone without it...” (Terence P., Ramsgate.) “...Gave every confidence and satisfaction for the journey ahead, and would like to thank you once again for all your help..." (Shauna D., Dumbarton.) “...excellent service, without you it would have been difficult for us to go to the USA. Thank you...” (Jeffery & Margaret H., Worksop, Notts.) “...Refreshing! Well trained staff, good product!...” (Joseph & Chiquita H., Edinburgh.) “...Your company doesn’t exploit clients suffering from cancer, your premiums are fair which enables everyone affordable insurance to go on holiday. Thank you very much...” (Jennifer G., Walker, Newcastle upon Tyne.) “...Excellent communication skills and empathy shown by staff...” (Maureen & David W., Cheltenham.) “...were understanding and nothing was too much trouble, I could not and never have had better service...” (David & Jean R., Faradon, Chester.) “...it has given me peace of mind...” (Helen N. & John K., Addlestone, Surrey.) “...It was a great comfort to speak to your staff who were very knowledgeable and understanding about my illness. They provided me with the travel insurance I needed for which I am so grateful after having such a negative response from other companies...” (Edith T. Carrickfergus, N. Ireland.) “...couldn’t fault anything about the service we received. Just wish more companies could be like yours. Trying to get insurance for people who have cancer is a nightmare...” (Jeff & Alison W., Ditton, Aylesford.) “...I didn’t realise taking out holiday insurance for my son would be so difficult or I wouldn’t have thought about going on holiday. Thanks to you, I now know it’s possible and will feel comfortable travelling in the future...” (Helen S., Holbrook, Derby.)